TABLE OF CONTENTS
Preface
Chapter 1: Four Conversations in a Successful Workplace
Chapter 2: Initiative Conversations – Create a Future
Chapter 3: Understanding Conversations – Include and Engage
Chapter 4: Performance Conversations – Ask and Promise
Chapter 5: Closure Conversations – Create Endings
Chapter 6: Using the Four Conversations
Chapter 7: Support the Conversational Workplace
Tips for Implementing the Practices
Resources
Notes
Acknowledgments
Index
About the Authors