Mike Beer is founder and chairman of TruePoint, a research-based manage- ment consultancy firm, and Cahners-Rabb Professor of Business Administration, Emeritus, at the Harvard Business School. Mike’s research and practice are in the fields of organization effectiveness, organization change, and human resource management. He has authored or co-authored many articles and ten books. His most recent, published in 2009, is High Commitment, High Performance, which has received several awards from professional associations. Mike has been a consultant to senior management in numerous companies and teaches and speaks in a variety of forums. He began his career at Corning Inc., where he founded and led its Organization Research and Development Department.