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About the Author


Patricia Pulliam Phillips

Patricia Phillips, PhD, is the CEO of the ROI Institute Inc., the leading source of ROI competency building, implementation support, networking, and research. Patti helps organizations implement the ROI Methodology in more than seventy countries around the world. Since 1997, Patti has been a driving force in the global adoption of the ROI Methodology and the use of measurement and evaluation to drive organization change. Her work spans the private sector, public sector, nonprofits, and nongovernmental organizations.



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