Harry E. Chambers is President of the Atlanta-based training and consulting company Trinity Solutions, Inc. His clients include the IBM, Verizon, the U. S. Postal Service, Make-A-Wish Foundation, the Centers for Disease Control, and Alcon Laboratories. He has trained, facilitated and consulted with Boise State University and the University of Minnesota, and he is affiliated with the Sam M.Walton Center for Management and Executive Development at the University of Arkansas. He is the author of five books, including The Bad Attitude Survival Guide.