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About the Author


Mark David Jones

Mark David Jones is currently the president of Small World Alliance, leading a team of former Disney leaders to help corporations achieve business excellence. Before this venture, his 26-year career with the Walt Disney Company involved numerous leadership roles, including being responsible for customer service, creativity and innovation, and leadership initiatives. In recognition of his contributions, he was nominated for Disney’s highest corporate accolade, the Partners in Excellence Award. Jones’ business transformation work with dozens of Fortune 500 companies is showcased in his book Lead with Your Customer: Transform Your Culture and Brand into World-Class Excellence, published by ASTD Press.



Books by this author:
current
Advancing social and economic justice, sustainable development, and positive change at national and global levels.
life
Helping people create positive individual change and align their lives with their aspirations for a better world.
business
Pioneering socially responsible, effective approaches to leading and managing organizations.
Open Book Edition
A self-publishing partnership with iUniverse to expand the BK mission into more genres.
Fast Fundamentals
The BK Whitepaper Series. Providing practical expertise in article-length format for busy professionals.
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