Urvashi Bhatnagar, DPT, MBA, is vice president of business development at Genpact. She advises clients in the private and government healthcare sector on how to stay ahead of key industry trends, identify opportunities to become more efficient, and strategically innovate how healthcare is accessed and delivered to communities. Previously she worked for Ernst & Young and PricewaterhouseCoopers, and she has more than a decade of healthcare leadership experience.