About the Author

David Jaffe is the founder and co-owner of LimeBridge Australia, which specializes in improving the customer experience and operations in large companies. In 2004, Jaffe founded the Chief Customer Officer Forum in Australia, which has a membership of thirty-five leading companies. He has held senior positions at Accenture and Kearney and sang professionally for many years with the Melbourne Symphony Chorus.

Books by this author:

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The Frictionless Organization  Hardcover Available  $29.95 <Add to Cart The Frictionless Organization  PDF Ebook Out of stock  $29.95 <Add to Cart

The Frictionless Organization  Epub Out of stock  $29.95 <Add to Cart The Frictionless Organization  Downloadable Audio File Out of stock  $29.95 <Add to Cart