About the Author

Michael Finney
Michael Finney has been Northern California's consumer watchdog for well over a decade, heading up ABC's "7 On Your Side" consumer unit. His consumer reporting has received many prestigious awards, including honors from The National Academy of Television Arts and Sciences (the Emmy), the Radio Television News Directors Association and the Associated Press. Community groups such as Consumer Action, The Foundation for Taxpayer and Consumer.Rights and The National Association of Consumer Advocates have also honored his work. For more information, visit www.consumer-confidential.com.