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TABLE OF CONTENTS

 

Chapter 1: Sold On Learning

 

Chapter 2: The Training Tradition

 

Chapter 3: Running Training Like a Business

 

Chapter 4: The Nature of Transformation

 

Chapter 5: Take Stock

 

Chapter 6: Weigh Your Options, Make the Business Case

 

Chapter 7: Design a Value Machine

 

Chapter 8: Install Your Operations

 

Chapter 9: Deliver Unmistakable Value