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TABLE OF CONTENTS

Preface
Introduction: The Critical Skill

  1. Make Selection Your Top Priority
  2. Think Through the Job
  3. Write Out the Job Description
  4. Find Suitable Candidates
  5. Interview Effectively
  6. Practice the Law of Three
  7. Probe Past Performance
  8. Check Resumes and References Carefully
  9. Select People Properly
  10. Use the Best Predictor of Success
  11. Negotiate the Right Salary
  12. Start Them Off Right
  13. Start Them Strong
  14. Solve Problems Quickly
  15. Improve Performance Professionally
  16. Assume the Best of Intentions
  17. Satisfy Their Key Needs
  18. Practice Participative Management
  19. Make Them Feel Important
  20. Create a Great Place to Work
  21. Focus on the Person Continually

Conclusion: Putting It All Together

Learning Resources of Brian Tracy International

Index

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