TABLE OF CONTENTS
Preface
Chapter 1: The Missing Link
Chapter 2: The Power of Repetition
Chapter 3: Reason One: Information Overload
Chapter 4: Applying the Less-More Philosophy
Chapter 5: Reason Two: Negative Filtering
Chapter 6: Listening with a Positive Mindset
Chapter 7: Using Green Light Thinking
Chapter 8: Reason Three: Lack of Follow-Up
Chapter 9: Accentuating the Positive to Help People Win
Chapter 10: Providing More Structure, Support, and Accountability
Epilogue
Acknowledgments
About the Authors
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