“The Robinsons have transformed our company’s HR team through the introduction of the tools and approaches they’ve pioneered, which are included in this book.  These tools have been a real `game-changer’ for us!”

—Jim Smalley, EdD, SPHR, Vice President, Leadership Development, AIG Retirement Services

“This book will never be placed on your bookshelf—you will use it over and over again! It is the `must have‘ resource for learning, human resources, and OD professionals who are serious about dramatically impacting human performance and business results.”

—Jean Larkin, Vice President, Global Talent Management, Trane

“This is the newest edition of a classic work. This book is a must for everyone who is serious about improving human performance!"

—William J. Rothwell, Professor of Human Resource Development, Penn State University, University Park, and President, Rothwell & Associates, Inc.

“The Robinsons have set the new gold standard for strengthening business and organizational capability. Performance Consulting is a treasure trove of practical frameworks, concepts and tools.”

—Ed Betof, EdD, Vice President, Talent Management and Chief Learning Officer, Becton, Dickinson & Company and Senior Fellow, University of Pennsylvania

“The Robinsons have gone from good to great in this revision of their book, Performance Consulting. It’s a must for anyone wanting to know about performance consulting or to put the concepts into action.”

—William C. Byham, PhD, Chairman and CEO, Development Dimensions International, Inc.