Part One: An Introduction to Intangible Assets and Knowledge Organizations

1. Intangible Assets: A Modern Mystery
2. Business in a Knowledge Era?
3. What Is Knowledge? What is Competence?
4. How Knowledge is Transferred

Part Two: Managing Internal Assets

5. The Four Power Player
6. Managing Competence
7. Managing Internal Structure: The Organizational Aspects
8. Managing Internal Structure: The Strategic Aspects
9. Managing External Structures: Two Possible Strategies
10. Managing External Structure: Comparing Knowledge Focused and

    Information Focused Strategies

    Part Three: Measuring Intangible Assets

    11. Measuring Intangible Assets: A Perspective
    12. Measuring Competence, Internal Structure, and External Structure
    13. Measuring Intangible Assets: Implementation