1. Why Build Collaborative Stakeholder Relationships?
2. Stakeholder Collaboration and the Bottom Line
3. A New Framework for Corporate-Stakeholder Relations
4. Six Steps to Building Collaborative Relationships
5. Corporate Mission, Values and Ethics--A Foundation for Relationship-
Building
6. Preparing a Relationship Building Strategy
7. Aligning Corporate Systems and Structures
8. Forming a Collaborative Group--From Courtship to Marriage
9. Collaborative Mind and the Power of Long Term Relationships
10. Social Accounting--Assessing Corporate Social Performance
11. Stakeholder Audits--A Practical Guide to Assessing Stakeholder
Relationships