Part I: It's Not Easy Being a Manager
Here's Looking at You-Responding to the DiSC Personal Profile
Managing the Differences 101-Understanding YOU and the Four DiSC Styles
Understanding the Organization's Style
Part II: Managing the Differences-a 4-Dimensional Approach
Delegating
Making Decisions
Solving Problems
Increasing Motivation
Complimenting
Giving Constructive Feedback
Developing Skills
You Choose
Part III: The Complete DiSC Response Patterns
Extra Instruments