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TABLE OF CONTENTS
Preface
The Decision Debacles
Chapter 1: Blunders that Launch a Decision Debacle
Chapter 2: Traps that Catch Decision Makers
Chapter 3: Decision-Making Processes Prone to Success and Failure
Chapter 4: Traps in Failing to Lead the Effort with Agreed-Upon Claims
Chapter 5: The Traps in Unmanaged Social and Political Forces
Chapter 6: Traps in Misleading Directions
Chapter 7: Traps in Limited Search and No Innovation
Chapter 8: The Traps in Misusing Evaluation
Chapter 9: Ethical Traps
Chapter 10: Learning Traps
Chapter 11: The Lessons – Avoiding the Blunders and Traps
Appendix 1: The Decision-Making Research Project
Appendix 2: Estimating Risk
Appendix 3: Citations for Debacles
