Sale 40% Off



"Zaiss is a management visionary, and his advice is essential to anyone concerned with individual and organizational excellence."

William J. Trahant, Partner-in-Charge of Organizational & Change Strategy, PricewaterhouseCoopers

"Business is about relationships. Carl Zaiss clearly articulates and expands on simple yet timeless truths that can help the reader make tenuous relationships even stronger and good relationships great."

Peter Burgdorff, President and CEO, ERA Franchise Systems, Inc.