TABLE OF CONTENTS
Preface
Introduction: The Critical Skill
- Make Selection Your Top Priority
- Think Through the Job
- Write Out the Job Description
- Find Suitable Candidates
- Interview Effectively
- Practice the Law of Three
- Probe Past Performance
- Check Resumes and References Carefully
- Select People Properly
- Use the Best Predictor of Success
- Negotiate the Right Salary
- Start Them Off Right
- Start Them Strong
- Solve Problems Quickly
- Improve Performance Professionally
- Assume the Best of Intentions
- Satisfy Their Key Needs
- Practice Participative Management
- Make Them Feel Important
- Create a Great Place to Work
- Focus on the Person Continually
Conclusion: Putting It All Together
Learning Resources of Brian Tracy International
Index
About the Author