TABLE OF CONTENTS
Strategy 1: Be Curious Rather Than Furious
Strategy 2: Include the Listener Rather Than Talk at Him or Her
Strategy 3: Speak Up (with Tact) Rather Than Suffer in Silence
Strategy 4: Invite Others to be Your Mirror Rather Than Discourage Them
Strategy 5: Be Open to Resistance Rather Than Fight or Ignore It
Strategy 6: Think We, Not Me Now What?