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TABLE OF CONTENTS

Foreword by Margaret Wheatley

Introduction: Beginning the Conversation
Seeing the Invisible: Conversation Matters!
Conversation as a Core Process: Co-Creating Business & Social Value

Principle 1: Set the Context
Principle 2: Create Hospitable Space
Principle 3: Explore Questions That Matter
Principle 4: Encourage Everyone's Contribution
Principle 5: Cross-Pollinate and Connect Diverse Perspectives
Principle 6: Listen Together for Patterns, Insights, and Deeper Questions
Principle 7: Harvest and Share Collective Discoveries

Guiding the Café Process: The Art of Hosting
Conversational Leadership: Cultivating Collective Intelligence
The Call of Our Times: Creating a Culture of Dialogue

Epilogue: How Can We Talk It Through?
Afterword: Discovering the Magic of Collective Creativity, Peter Senge
Appendix A: Connections and Resources