"Without thorough analysis, workplace performance efforts will most certainly fall short of the organization's intentions and needs. Swanson's methodology hits the mark in providing an insightful view and practical tools for performance and work analysis."
--Kent Dubbe, Manager of Organization Development and Training, 3M Corporation

"Analysis for Improving Performance delivers on its title. We used the diagnosis and documentation tools presented in the book, and the results more than met our expectations. Even after the original need was met, we continued to use them as a means of improving performance."
--Dan Thorton, CEO and President, Scoville Press