TABLE OF CONTENTS

Foreword
Preface
Prologue

Part One: Planning for Disasters
Chapter 1: Preparing to Lead in the Face of Fear
Chapter 2: Developing a Business Continuity Plan That Addresses Human Issues
Chapter 3: Creating Contingent HR Policies

Part Two: Dealing with Disasters
Chapter 4: Taking Care of Employees
Chapter 5: Guiding Managers and HR Staff
Chapter 6: Balancing the Needs of Employees with the Need to Return to Work
Chapter 7: Restabilizing Yourself and the Organization
Chapter 8: Building Resiliency while Helping Hearts and Minds to Heal
Chapter 9: Starting to Prepare Now – Five-Minute Planning Steps

Resources
Literature and Websites
An Outline for Business Continuity Planning
A Sample Telephone Tree
A Sample Wallet Card
Employee Emergency Response Procedures
Suggested Actions to Take at Home

Notes
Acknowledgments
Index
About the Authors