TABLE OF CONTENTS

Preface
Acknowledgments

Introduction: Making Every Meeting Matter

PART ONE: LEADING MEETINGS
Principle 1 Get the Whole System in the Room
Principle 2 Control What You Can, Let Go What You Can’t
Principle 3 Explore the “Whole Elephant”
Principle 4 Let People Be Responsible
Principle 5 Find Common Ground
Principle 6 Master the Art of Subgrouping

PART TWO: MANAGING YOURSELF
Principle 7 Make Friends with Anxiety
Principle 8 Get Used to Projections
Principle 9 Be a Dependable Authority
Principle 10 Learn to Say No If You Want Yes to Mean Something

Ten Principles, Six Techniques: A Summary

Conclusion: Changing the World One Meeting at a Time

Bibliography
Index
About the Authors