TABLE OF CONTENTS

Preface

Chapter I: Open Space Technology?
•The Genesis of Open Space Technology
•Experience to Date
•Coming Attractions

Chapter II: Preparation
•Appropriateness
•It Always Works
•Working with the Client If You Are NOT the Sponsor
•Focus and Intent
•The Group
•How Many?
•The Invitation
•Time and Space
•OST in Combination
•Space
•Other Considerations—Like When Do We Eat?
•Supplies
•Consultation with the Facility Management
•Checklist for Open Space

Chapter III: Proceedings and the Electronic Connection
•How Does It Work Practically?
•Keep It Simple
•How Many Printers?
•Reports without Computers
•Wikis, Blogs, and Websites
•Chapter IV Personal Preparation for Open Space
•Creating and Holding Time and Space
•Being Authentically Present
•Self-Preparation

Chapter V: Site Preparation
•Physical Arrangements: Chairs in a Circle
•Plenty of Space
•Make the Wall Accessible
•And Nothing in the Middle (Almost)
•Creation and Placement of Signs
•Theme, Behavior, and Expectations
•Space/Time Matrix and Daily Schedule
•Report Production

Chapter VI: Creating Time and Space
•Welcome
•Focus the Group
•State the Theme
•Describe the Process
•Questions?
•The Four Principles and One Law
•The One Law
•The Final Admonition
•Time to Go to Work
•Creating the Community Bulletin Board
•Opening the Village Marketplace

Chapter VII: Holding Time and Space
•Collecting Coffee Cups and Trash
•Sensing and Responding to the Environment
•Morning Announcements and Evening News
•Empowering the People
•Potholes in the Road
•Heavy Weather
•Space Invaders
•Dealing with the Outrageous
•To Intervene or Not Intervene

Chapter VIII: Movement to Action
•Getting the Whole System in the Room
•It Has Already Happened
•Prioritization and Action Planning
•Sticky Dots
•Voting
•Convergence and Action Plans
•Another Way: Opening the Space for Action

Chapter IX: Endings and New Beginnings
•The Talking Stick Ceremony
•Alternatives to the Talking Stick Ceremony
•Reflections on Open Space: The Medicine Wheel

Chapter X: Follow-Up
•Keep the Space Open/Open More Space

Chapter XI: Unexpected Gifts: Leadership, Performance, Peace
•Leadership
•High Performance Peace and Peacemaking

Chapter XII: What Next?

Additional Resources
Index
About the Author