TABLE OF CONTENTS

Part I: Powerful Beliefs
Belief #1: What Is Normal?
Belief #2: On Resistance and Negative Emotions
Belief #3: When Change Starts
Belief #4: How Deliberate Change Happens
Belief #5: When to Commit
Belief #6: The Role of Formal Leaders
Belief #7: The Role of Followers

Part II: Powerful Character
Character Lesson #1: Stand for Something
Character Lesson #2: Be Aware of Your Beliefs and Assumptions
Character Lesson #3: Use Your Emotions
Character Lesson #4: Add Value in Your World

Part III: Powerful Actions
Action Lesson #1: Be a Business
Action Lesson #2: Develop Information Age Skills
Action Lesson #3: Be Your Own Human Resource Manager
Action Lesson #4: Take Charge of Your Own Change Process