TABLE OF CONTENTS

Preface

Introduction

Part One: The Four Quadrants Model: Introduction

Chapter 1: Managing Workforce Representation

Chapter 2: Managing Workforce Relationships

Chapter 3: Managing Diverse Talent

Chapter 4: Managing All Strategic Diversity Mixtures

Part Two: Operationalization

Chapter 5: Strategic Diversity Management Process

Chapter 6: Managing Complexity

Chapter 7: The Dynamics of Strategies and Paradigms

Part Three: Application

Chapter 8: Jeff Kilt

Chapter 9: Relections of Jeff Kilt

Closing Thoughts