TABLE OF CONTENTS

Foreword by Dave Ulrich

INTRODUCTION: Helping Good People Get Better Every Day

A Manager Who Grows People Like Crazy

Identifying and Closing the Talent Development Gap

The Five Practices for Making Talent Your Business

CHAPTER 1: Make Every Day a Development Day

How to Make Every Day a Development Day

Tuck Development into Work

Create the Right Stretch

Seize Developmental Moments

Leverage Team Learning

CHAPTER 2: Tap the Psychological Side of Development

How to Tap the Psychological Side of Development

Start with Yourself

Cultivate Relationships Built on Trust

Help Employees “See” Themselves During Key Interactions

Connect the Dots Between Emotions and Learning

CHAPTER 3: Connect People with Development Partners

How to Connect People with Development Partners

Green-Light and Motivate People to Partner Up for Development

Give People an Accurate Compass to Find the Right Development Partners

Teach People How to Get the Most Learning from Development Partners

Invest in a Network of Future Development Partners

CHAPTER 4: Teach Skills to Navigate Organization Politics

How to Teach Skills to Navigate Organization Politics

Clarify and Adjust Assumptions About Organization Politics

Help Map the Bumpy Political Terrain

Coach Employees to Build a Portfolio of Politically Smart Approaches

Prepare for and Sometimes Rehearse the Handling of Complex Situations

CHAPTER 5: Shape Your Environment to Drive Development

How to Shape Your Environment to Drive Development

Create Development Abundance

Shine a Light on Learning—Yours and Theirs

Manage the Interface with the Broader Organization

CHAPTER 6: Put Exceptional Development Practices into Action

How to Put Exceptional Development Practices into Action

Take Your EDM Practices to the Next Level

Integrate the Five EDM Practices for Optimal Benefit

Savor the Rewards

Acknowledgments

Notes

Index

About the Research

About the Authors