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Pioneering socially responsible, effective approaches to leading and managing organizations.
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TABLE OF CONTENTS

 

Foreword by Marshall Goldsmith

Introduction

 

Chapter 1: Business Breakthroughs Deliver Surprise

Chapter 2: The Power of Surprise

Chapter 3: Leapfrogging to Breakthroughs

Chapter 4: Listen: Start with Yourself, Not the Market

Chapter 5: Explore: Go Outside to Stretch the Inside

Chapter 6: Act: Take Small Simple Steps, Again and
                   Again and Again

Chapter 7: Persist: Take the Surprise Out of Failure

Chapter 8: Seize: Make the Journey Part of the
                  (Surprising) Destination

Chapter 9: Bring It Home

Notes

Acknowledgments

Index

About the Author