“To be a great team, you need outstanding players. The authors show you how to engage your outstanding players and keep them on your team for a long time.”

—Mike Krzyzewski, Head Coach, Duke University Basketball

“As a global resource in Marriott’s engagement strategy, Kaye and Jordan-Evans once again provide a powerful, globally inclusive book that is both impactful and relevant . . . practical, associate-centric ideas that work!”

—Steve Bauman, Vice President, Global Learning Deployment, Marriott International

 “Love ’Em or Lose ’Em has significantly contributed to our business in Latin America . . . The wonderful principles in this book have raised our sensitivity on how to interpret our associates’ needs, and once put in practice, they have enabled powerful results.”

—Carolina Lazarte, Human Resources Director, Latin America North, D&I LAB, Pepsico Latin America Beverages