ENDORSEMENTS

"An enduring finding from HRD research and practice has been the positive return-on-investment in using structured on-the-job training. When used appropriately, this approach consistently yields greater financial benefits compared to unstructured OJT and, in many instances, to classroom training. This book clearly shows how organizations can achieve such important outcomes from their structured on-the-job training. A must-read for practitioners, managers, and scholars alike."

"Structured On-the-Job Training... ensures that people know how to carry out the desired changes. Besides providing frontline employees with the necessary technical skills, S-OJT can also be used to help managers and supervisors understand their new roles and responsibilities. S-OJT has become a critical part of our planned organizational change toolbox."

"No other training approach directly speaks to our training requirements as does S-OJT. [Structured On-the-Job Training] provides both a how-to reference and a conceptual overview about human competence for managers. The book is truly the definitive reference on S-OJT."