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TABLE OF CONTENTS

 

Part One: Meeting the Demand for Employee Expertise

Chapter 1: The Challenge of Developing Employee Expertise

Chapter 2: A System View of Structured On-the-Job Training

Chapter 3: Training and Learning in the Work Setting

 

Part Two: Structured OJT Process

Chapter 4: Deciding Whether to Use Structured On-the-Job Training

Chapter 5: Analyzing the Work to Be Learned

Chapter 6: Selecting, Training, and Managing Employees to Deliver Structured On-the-Job Training

Chapter 7: Preparing the Training Modules

Chapter 8: Getting Ready to Deliver Structured On-the-Job Training

Chapter 9: Delivering Managerial, Technical, and Awareness Training

Chapter 10: Evaluating and Troubleshooting Structured On-the-Job Training

 

Part Three: Using Structured OJT

Chapter 11: Organizational Change and Structured OJT

Chapter 12: Global Perspectives of Structured On-the-Job Training

Chapter 13: Workforce Development and Structured On-the-Job Training

Chapter 14: Managing the Change Process and Issues in Using Structured On-the-Job Training

Chapter 15: Conclusion - Developing a Culture of Expertise