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"Taylor Cox has done it again! With Ruby Beale, he has produced a gem for managers and professionals working on issues of diversity in organizations. This is an extremely valuable tool kit for diversity change agents who want to translate vision and theory into reality. This collection will quickly become the 'bible' for diversity work. Taylor's first book was must reading for understanding the dynamics of diversity. t This book will be must reading for hose wishing to create effective diversity action."

Douglas T. Hall, title??, Boston University School of Management

"Now that many companies have diversity training in place, act two of diversity in corporate America calls for the development of individual and organizational competencies necessary to effectively manage and leverage diversity for competitive advantage. Developing Competency to Manage Diversity is a must-read for anyone looking for the tools necessary to further advance diversity's momentum."

Gene Andrews, Ph.D., Manager of Workforce Diversity, General Electric Company

"Simply stated, Cox and Beale have written a book which reflects their in-depth understanding of the complex subject of managing diversity. Building on Cox's previous book, Cultural Diversity, they have moved effectively from the theoretical to the realities of actions and tools needed in the day-to-day process of managing diversity. They've captured the realities of the learning process necessary for individuals and organizations to truly achieve the competency to make lasting changes and improvements in the area of managing diversity. I recommend this book to anyone who wishes to demystify this complex and emotion-laden subject."

Alice F. Oliver, Director, Human Resources, Global Information Technology and Co-Chair of Corporate Diversity, Eli Lilly and Company