Introduction

CHAPTER 1 Liars at Work

Development of a Liar

Workplace Lies at All Levels of the Organization 

Consequences of Lying 

CHAPTER 2 Deception Detection: 50 Ways to Spot a Liar

It’s Not Lie Detection—It’s Stress Detection

The Best Lie Detectors

What Body Language Won’t Tell You 

Detecting Deception through Nonverbal Cues

Detecting Deception through Verbal Cues 

Virtual Liars

CHAPTER 3 Why We Believe Liars and Play into Their Hands

Lasting Impact of Snap Judgments

We’re All Biased

Techniques of Successful Liars

How We Deceive Ourselves

CHAPTER 4 How to Deal With Liars 

Dealing With Liars in Your Workplace

Strategies for Direct Confrontation

Strategies for Indirect Confrontation

Strategies for Reporting Liars

When the Liar Is Your Boss

When the Liar Reports to You

Getting a Confession

If You Choose to Do Nothing

One More Liar to Deal With

CHAPTER 5 Do You Look Like a Liar? 

Why Others Get the Wrong Impression 

Projecting Confidence, Competence, and Credibility

Aren’t These Tips a Bit Deceitful?

CHAPTER 6 Reducing Lies in the Workplace

Responses from Survey Participants 

Research on What Reduces Lying

Increasing Workplace Honesty Begins with 10 Questions

Summing Up

Notes

Acknowledgments 

Index

About the Author