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"This is a keep-it-out-on-the-credenza handbook for the coach/manager of the '90s. It is well organized, with lots of easy-to-find summaries, charts, and tables. I highly recommend it."

Larry Newman, Region Vice President, AT&T

"This book will make a big difference to any manager who uses it. It will make an even bigger difference for organizations that use it. My organization has, and we are far more productive as a result. This book provides so much practical guidance that you will be able to use it for the rest of your career. Managers looking for solutions to their problems will find them in Managers As Facilitators."

Shelly Regan, President, Greater Minneapolis Chamber of Commerce

"We in the health industry are experiencing change like never before. Managers As Facilitators gives us a powerful tool to help us work together better to create the kinds of change we want."

John Grotting, Vice President for Care Delivery Operations, Allina Health System