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"Without question, the future lies in partnering. Chip Bell beautifully spells out the whys, whats, and hows"

Stephen Covey, author of The 7 Habits of Highly Effective People.

"Partnerships are what great customer service is all about. In Customers As Partners Chip Bell explains how to achieve success by creating partnering them grow"

Dave Thomas, founder of Wendy's and author of Dave's Way.

"If your company wants to take a giant step, from being a superior service provider to establishing lifelong partnership with your customers, this book is a must. We have made it required reading (and practice) for all employees"

Larry Smith, Vice President of Service Management, PKS Information Services, Inc.

"Master the lessons in this book, and all your partnerships will improve... Chip Bell has gone beyond the usual technical stuff about creating satisfied customers to explore the deeper attributes-such as spirit, service, passion, blessed assurance, trust, and faith-things upon which all good partnerships rely, then he applies these most effectively to customer relationships"

James A. Autry, author of Love and Profit and Life and Work.

"Chip Bell gets it right! His book goes beyond service quality to the core of long-term business growth. With his rich storytelling and immediately implementable strategies, Dr. Bell presents a compelling argument to consistently deliver relationship building that makes 'good living' sense in a business environment. Permission to develop long-term, trusting, win-win relationships will bring sighs of relief to the majority of good souls who spend the bulk of their lives at work'"

M. Caroline Martin, Executive Vice President, Riverside Health System.

"If you wish to have a better relationship with an employer, employee, player, coach, spouse, child, customer, or any individual, you will find Chip Bell's book, Customers As Partners, very valuable reading"

Lou Holtz, Head Football Coach, University of Notre Dame.

"Customers As Partners is full of wisdom, inspiration and joy... a valuable gift to the corporate world"

Oren Harari, Ph.D., Professor, University of San Francisco, and coauthor of Jumping the Curve.