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Advancing social and economic justice, sustainable development, and positive change at national and global levels.
life
Helping people create positive individual change and align their lives with their aspirations for a better world.
business
Pioneering socially responsible, effective approaches to leading and managing organizations.
Open Book Edition
A self-publishing partnership with iUniverse to expand the BK mission into more genres.
Fast Fundamentals
The BK Whitepaper Series. Providing practical expertise in article-length format for busy professionals.
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Contents
1. The Anatomy of Customer Partnership
2. The Spirit of Customer Partnership
Abundance
3. Abundance Is an Attitude
4. Service As Gift Giving
5. Passionate Connections
6. Serving in the Dark
Trust
7. In Customers We Trust
8. Blessed Assurance
9. Leaps of Faith
Dreams
10. Partnering on Purpose
11. Profile in Purpose: John Longstreet
12. Profile in Purpose: Sharon Decker
Truth
13. The Power of Mask Removal
14. Customer Candor
15. Listening Is a Contact Sport
Balance
16. The Pronoun in Power Is "We"
17. Floating Reciprocity
18. Partnership Elasticity
Grace
19. Graceful Partnerships
20. Partnering Under Pressure
21. Partnering in an Emergency
Partnering With Employees
22. Serving As Leader: Roles
23. Serving As Leader: Gifts
With a Little Help From My Partners
24. Rain and Snow and Dark, by Ron Zemke
25. Partner's Care, by Tom Connellan
26. When Partners Cry "Wolf," by Kristin Anderson
27. Partnership Expectations, by Karen Revill
28. The Poetry of Partnership, by Nancy Bell
29. Partnership Measurement