“Superb! A truly practical guide to promoting creativity in companies. Its many practical examples from past and present, East and West, and manufacturing and service make it highly entertaining and informative. Any manager will benefit from this book.”

—Masaka Imai, author of Kaizen: The Key to Japan’s Competitive Success

“Robinson and Stern paint a beguiling picture of what an open-minded, creative workplace could be.”

—BusinessWeek