ENDORSEMENTS

"Bravo! It's far more common for people in the business world to talk about thinking outside the box than to do it. Coens and Jenkins are refreshing exceptions: they don't offer suggestions for fine-tuning performance appraisals; rather, they ask why this practice should continue in any form. Their book, peppered with persuasive stories and studies, is obviously thought-provoking. One hopes it will be change-provoking as well."

—Alfie Kohn, author of Punished by Rewards and No Contest: The Case Against Competition

"Coens and Jenkins have created a beautiful book about an ugly subject-performance appraisal. The beauty lies in the simplicity and profound rightness of their conclusion-abolish it-and in their thoughtful, practical advice about what to do instead."

—Dick Richards, author of Artful Work

"American business is suffering, I fear, from some resurgence in the popularity of performance appraisals. Tom Coens' and Mary Jenkins' book is an extremely important contrary voice... a magnificent book."

—Peter Scholtes, author of The Team Handbook and The Leader's Handbook