TABLE OF CONTENTS

Foreword by Peter Block

Introduction: It's Time to Let Go of a Hopeless Ritual

Part I: Why Appraisals Backfire: The Fatal Flaws

Chapter 1: Good Intentions that Never Deliver
Chapter 2: The Real Goal: Improving the Performance of the Organization
Chapter 3: Appraisal as a Rating Tool: Fair or Foul?

Part II: What to Do Instead: Five Functions of Appraisal

Chapter 4: Coaching Employees in the New Workplace
Chapter 5: Feedback that Makes a Difference
Chapter 6: How Do We Pay People Without Appraisals?
Chapter 7: Staffing, Promotions, and Development
Chapter 8: Dispelling the Legal Myths and Dealing with Poor Performers

Part III: How to Get There: The Transition to Alternatives

Chapter 9: Disconnecting Appraisal and Designing Alternatives
Chapter 10: Creating Consensus and Confidence for Change

Conclusion: Free at Last!